ABOUT US

Transparent Financial Services (TFS) was formed in 2006 when it acquired the retirement fund administration business from the South African Typographical Union (SATU).

The company is registered as a Financial Service Provider in terms of the FAIS Act and has a number of agreements in place with major financial institutions to render co-administration services.

TFS, via its subsidiary companies, provides insurance solutions in the short term and life insurance space. In addition, our expertise has allowed us to expand into the administration of medical aid and medical gap insurance products as well.

We are confident that we can provide you and your organisation with a one-stop financial services solution ranging from retirement planning to pension and provident fund administration to risk and investment management

SATU acquired a 100% shareholding in the business, providing backup and support through access to resources and industry research.

Modern white meeting room with copyspace

 

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OUR VALUES

01.

Integrity and Ethics

02.

Transparency and Simplicity

03.

Accuracy and Efficiency

04.

Accountability and Customer Service

05.

Trust and Dependability

OUR BUSINESS APPROACH

We allow our clients to stick to their proverbial knitting, while we take care of their retirement fund activities.

Our business approach allows employers to focus on their core business and trustees on critical areas, while the team of Transparent Financial Services experts ensures that the day-to-day functions of their retirement fund activities are taken care of.

Confidentiality

We undertake to ensure that all information pertaining to any Fund or member shall remain confidential and shall not be used for any purpose other than the fulfilment of any obligation imposed on Transparent Financial Services for the purposes of legislative compliance, providing a quote or in terms of a signed Service Level Agreement.

Compliance

We make use of an independent compliance officer to help us ensure adherence to all legislative requirements. Apart from our own internal processes, we are committed to working with the Fund appointed Principal Officer to ensure that the Fund remains compliant in all aspects.

Policies and procedures

To perform our administrative and intermediary duties, we have developed and adhere to various company policies and procedures designed to protect the interest of the members, Funds under Administration and our administration staff. Clients are required to agree to be bound by these procedures and processes to ensure consistent and accurate application.

Administration system

Transparent Financial Services operates an integrated, fully customised, in-house developed system specifically designed for the South African retirement fund administration market.

We own an IBM System i information technology hardware platform. The system provides fully integrated administration capabilities with strict data security and protection of personal information. By choice, our system is not accessible through the worldwide web, with only selected data access for registered users.

The software has been specifically developed and is regularly updated to cater for the full range of administration services required by a retirement fund.

A best practice SDLC has been followed in developing and maintaining the system. As a result, it is heavily rule driven, which means making changes becomes a simple exercise.

Other features include:

All these functions are integrated with the financial system, ensuring:

  • A security system defined around personal access codes.
  • Usage of interface files to reduce maintenance.
  • The database is normalised i.e. no redundant data is carried.
  • The system is designed with modules, which all perform a specific function in the administration process.
  • Excellent response time, despite complex calculations
  • Continuous data integrity and system stability
  • Ability to adapt to change and integrate with other systems

The system has been developed and is fully supported in-house, offering the following functionalities:

  • Intergration of the member administration database an fund accounting database
  • Daily balancing of databases
  • Flexibility of contribution allocation
  • Easy integration to third party applications
  • SATU National Provident Fund
  • Printing Industry Employee Benefit Fund
  • Union membership administration
  • Medical aid payment facility
  • Funeral plan co-administration

Visit Fund website http://rfpi.co.za

Visit SATU website: http://www.satu.co.za

OUR CLIENTS

Sizwe Medical Aid

Sizwe Medical Fund stands as one of the top 10 open medical schemes in South Africa, with just under 50 000 members. The Fund is financially sound, with an excellent global credit rating, and provides a wide array of affordable, exceptional products to all South Africans, just as its founders dreamed of.

View Application Form
Comprehensive Guide
Employers Manual
Member Manual

Global Transparent Retirement Fund

Every participating employer or member deserves personalised service, which is what the Global Transparent Retirement Fund (GTRF) offers. This Provident Fund was designed as an alternative to the highly structured and packaged products prevalent in the market.

View Rules

South African Typographical Union

Transparent Financial Services (TFS) was formed in 2006 when it acquired the retirement fund administration business from the South African Typographical Union (SATU).

View Rules
View Certificate
View PIPF Certificate
View Pamphlet
Employment Benefit Fund
SATU Bursary Fund

Transparent Financial Services

Transparent Financial Services’ main business is the provision of benefit fund administration services to retirement and other benefit funds, which enables fund trustees to keep their members informed through continuous, accurate and meaningful reporting and easily-accessible information).

View Prospectus
View Certificate
View FAIS Certificate
View PAIA Manual
View FSB Certificate

TFS currently takes care of the administration of the following on behalf of SATU:

  • Funeral plan co-administration.
  • Medical aid payment facilitation.
  • Union membership administration.
  • Printing Industry Employee Benefit Fund.
  • SATU National Provident Fund.
  • Printing Industry Pension Fund for SATU Members.
Visit Fund Website
Visit SATU Website